Salon Policies

I recommend that clients take the time to reschedule their next appointment(s) before leaving the salon, to reserve the date and time that best fits your schedule.

If appointments aren't available during your desired date and time, we'll add your name to a cancellation list and contact you by phone, email, or text in the event of a cancellation.

To help ensure a smooth experience, appointment confirmations and reminders are sent by email and/or text prior to your scheduled visit.

Out of respect for my time and for other clients waiting, I kindly ask for at least 48 hours' notice for any cancellation or rescheduling.

Cancellations or rescheduling with less than 48 hours' notice will be responsible for 50% of the scheduled service price. Same-day cancellations, last-minute cancellations, and no-shows will be responsible for 100% of the scheduled service price.

I completely understand that delays happen. However, if you arrive more than 15 minutes late, I may not have enough time to complete your scheduled service. In that case, your appointment may need to be adjusted, shortened, or rescheduled, and a cancellation fee may apply.

For new clients, a deposit may be required for services that need more than a 2-hour appointment block. This deposit is applied toward your service total at checkout.

All deposits are non-refundable if the appointment is cancelled within the 48-hour policy window or missed.

All cancellation or rescheduling requests must be made by phone or by replying directly to your appointment text message.

Thank you so much for understanding and respecting my time, my schedule, and the experience of every client in my chair.

Any guest who cancels the same day more than twice will be required to place a minimum 50% non-refundable deposit for every future appointment.

Every hair appointment is customized specifically for you and your hair goals. Pricing is based on several factors, including hair length, density, the time required, and the services performed.

All prices listed on this website are starting prices and may be adjusted based on the time, product, and work needed to achieve your desired look.

A thorough consultation is included with every appointment, and pricing is discussed before any service begins. Because every client's hair is unique, I'm unable to provide exact quotes over the phone, by text, or through social media without first seeing your hair.

For major color changes, corrective color, extensions, or first-time visits, I highly recommend scheduling a consultation beforehand. This lets me assess your hair, discuss your goals, and reserve enough time for the best results.

My priority is providing beautiful, healthy hair while creating a personalized experience tailored to you.

If you're not entirely satisfied with your color and cutting service, please call and schedule a complimentary redo within three days.

Clients must disclose any allergies, scalp conditions, or past chemical treatments before starting their service (especially for hair color).

While we do our best to work as neatly as possible, there are times color may get on clothing, or water may touch clothes or shoes. Although this doesn't happen often, we urge you to change out of your clothing, hang it up, and put on a smock provided in our restroom. We cannot be held responsible for damage to clothing during a service.

Gift cards are non-refundable and cannot be exchanged for cash. They are intended for the original recipient only and are non-transferable. Selling, exchanging, or transferring gift cards to others is not permitted.

Gift cards cannot be combined with certain promotional offers, referral rewards, or discounts unless we specify otherwise.

If a gift card is lost, stolen, or used without permission, we cannot replace it. Please remember to present your gift card when you visit us for your service.

My goal is to create a welcoming, relaxing, and positive experience for every guest. I believe kindness, respect, and open communication are essential to beautiful results and an enjoyable salon experience.

While I truly appreciate every client who trusts me with their hair, I reserve the right to refuse service to anyone who displays rude, disrespectful, aggressive, or inappropriate behavior toward me or other guests. Maintaining a positive, professional environment is one of my highest priorities.

I also understand that every stylist has different strengths and specialties. My passion is natural-looking blondes, balayage, dimensional color, gray coverage, and healthy, beautiful hair. While I always strive to help my clients reach their goals, I may not be the right fit for every desired look — and that's perfectly okay. If I feel another stylist would better suit your needs, I'll gladly provide recommendations.

Thank you for respecting my time, my craft, and the positive atmosphere I work hard to create. We reserve the right to refuse service to anyone for any reason.

I carefully select and recommend products I truly believe will help you achieve and maintain healthy, beautiful hair at home.

Due to the nature of professional haircare products, all product sales are final and not eligible for refunds.

If you're not completely satisfied with a product, I'll gladly offer an exchange within 7 days of purchase for a product of equal value. Products must be returned with original packaging and a reasonable amount remaining.

To help you find the perfect fit, product samples may be available for certain items. If you have sensitivities to specific ingredients or fragrances, I encourage you to request a sample before purchasing whenever possible.

The following items are final sale and not eligible for exchange, return, or refund:

We accept: Apple Pay, Cash, Visa, Mastercard, American Express, and Discover.

A surcharge applies to all credit card payments.

Gratuity is not included in any service, package, or gift card. As always, gratuities are discretionary and always appreciated. If you prefer to leave cash, we provide change and envelopes. While we don't offer cash back on credit cards, you may add gratuity to your card.